UK Charity Triathlon (‘us’, ‘we’ or ‘our’) is committed to protecting your personal information when you use our website and sign up to our events (our ‘services’). Whenever you provide such information, we are legally obliged to use your information in line with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains:

• TYPES OF INFORMATION WE MAY COLLECT ABOUT YOU
• HOW WE LOOK AFTER YOUR INFORMATION
• HOW WE USE YOUR INFORMATION
• SHARING YOUR INFORMATION WITH OTHER PEOPLE
• YOUR RIGHTS AND FURTHER INFORMATION

Our services may contain links to websites or apps owned and operated by third parties. These websites have their own privacy policies, and we are not responsible for their practices. Your use of such websites is at your own risk.

Types of information we may collect about you

Information you provide to us

When you sign up for our events, newsletters, competitions, or purchase products, we may ask for personal information such as your name, email address, postal address, telephone number, date of birth, emergency contact details, and any other information required for event participation.

If you are aged 16 or under, you must obtain permission from your parent/guardian before providing any personal information.

Information about your use of our website

We may collect your IP address and use cookies to improve your experience. Examples include:

• Session Cookies – to operate our service
• Preference Cookies – to remember your settings
• Security Cookies – for security purposes

Information about your device

We may collect information about the device you use to access our website, including pages viewed and interactions.

Information about transactions

If you purchase something from us, we record the details of that transaction.

Contact information

If you contact us, we may keep a record of that correspondence.

 

How we look after your information

Your information may be processed by staff where necessary to fulfil orders, process payments, manage event entries, or provide support services.

While we take appropriate technical and organisational measures to protect your information, transmission over the internet is not completely secure. Once received, we use strict procedures to prevent unauthorised access.

We retain your information only for as long as necessary for the relevant service. If you opt out of communications, we retain your record to ensure we do not contact you again.

 

How we use your information

We may use your information to:

• send event details and updates
• fulfil orders and process payments
• send carefully selected offers or promotions (you may opt out at any time)
• identify your location using your IP address
• contact you about service‑related issues
• notify you of changes to our services
• personalise or improve your online experience
• analyse and improve our services
• manage competitions and contact winners
• keep our records up to date
• invite you to participate in surveys (voluntary)
• enable third parties to carry out work on our behalf
• show you relevant advertising on third‑party sites

 

Payments

We use third‑party payment processors (e.g., Stripe). We do not store or collect your payment card details. Payment information is handled according to the processor’s Privacy Policy and PCI‑DSS standards.

Stripe Privacy Policy: https://www.stripe.com/gb/privacy

 

Sharing your information with others

We generally only use your information within UK Charity Triathlon to provide the service you have requested.

• We may disclose your information to third parties:
• where necessary to provide a service
• to improve the service you receive
• where required or permitted by law
• to prevent or address inappropriate or disruptive behaviour

We require all third parties to treat your information with the same level of protection we do.

 

Sharing your information with your chosen charity

When you choose to fundraise for a charity, we will share your personal details with that charity so they can administer your fundraising, contact you about your fundraising activity, and receive the funds raised. This may include your name, email address, fundraising total, and any messages you include on your fundraising page. We only share the minimum information required for these purposes.

Once shared, the charity becomes the data controller for that information, and their use of your data is governed by their own Privacy Policy.

Your rights

Under UK GDPR, you have the right to:

• request a copy of the information we hold about you
• request correction of inaccurate information
• request deletion of your information (in certain circumstances)
• object to or restrict processing
• withdraw consent where consent is the lawful basis
• lodge a complaint with the Information Commissioner’s Office (ICO)

We may require proof of identity before fulfilling certain requests.

This Privacy Policy may be updated from time to time. The date of the most recent revision appears below.

If you have any questions or comments, please contact:

UK Charity Triathlon
Unit 20 Cockshades Farm, Stock Lane, Wybunbury, Cheshire, CW5 7HA

Email: info@charitytriathlon.org

Last updated: June 2026